Examines the use of computer applications to consume, manage, analyze, and disseminate public information, improve worker productivity and achieve agency mission. Attention is given to improving students’ technical acumen and to examining important public/nonprofit sector IT issues.
Knowledge Analysis and Commentary (Blog Post): 30%
Write a 200 word (or more) post on ONE topic related nonprofit or government related technology issue.
For a post to be counted you must:
– Publish the post to firstname.lastname@example.org by noon the day of the class. Late posts will not count.
– Check your work. Posts with significant spelling or word usage errors will not be counted.
– Fact check your work. I expect your posts to be factually accurate.
– Write about a topic related to technology in the social or government sector. Writing about just technology won’t count.
Individual Project: Technology Instruction and Presentation: 25%
— Online Instructional Material: 15% (Material must be accessible by a public URL by noon on March 21)
— Presentation: 10% (6% Quality of Explanation; 4% Class Ranking)
The project consists of two parts: creating instructional material then presenting the information to the class in a presentation lasting no more than 10 minutes. You may choose your topic, but it must be clearly related to nonprofit and government technology issues. Written topic proposals are due to me by email at noon on February 21. If you do not receive approval for your topic at class that evening, I will assign a topic to you.
Explain a key technology tool or issue, optionally comparing two distinct solutions. Share your knowledge with the rest of the class in an appropriate method, ranging from an article explaining a tool, a set of detailed instructions, a recorded screencast, podcast, or video.
Example of the type of projects I’m looking for include:
– Software comparison, e.g., Idealware article Comparing Online vs. Traditional Office Software.
– Detailed task instructions, e.g., how to display data from a spreadsheet on a Google Map with Mapalist.com.
– Process mapping or description, e.g., how a nonprofit streamlined client tracking and reporting with a database.
– Case study, e.g., showing how a specific agency simplified volunteer scheduling with a shared calendar.
Knowledge Identification / Sharing (Social Bookmarking): 25%
Bookmarking at least 3 unique, relevant resources related to nonprofit/government technology each week to the class’s Diigo group. For at least ONE of the pieces of information bookmarked you must write an original, cogent paragraph of commentary.
— Mid-Term – 5%
— Final Exam – 5%
Exams will be comprehensive, drawing from assigned reading material and content presented in class (including any material covered by guest speakers).
Yes, showing up counts — as does asking thoughtful questions in class or online (posting, tweeting, bookmarking, or commenting). Let’s use #pa311 as our hashtag for relevant content.
Virtual Office Hours and Contact Info
I’ll be available to answer questions or provide advice outside of class on Wednesdays from 11:30 am – 12:30 pm and Fridays from 8:30 am – 9:30 am. Join me online for a web meeting at http://wolber.me/2011OfficePA311
. You’ll need a current browser. After you connect online, you can join the voice conference via phone using a long-distance number, or with a headset and microphone using Skype or a built-in VOIP option. If you prefer, you can simply ask questions via chat. (The tool used is FuzeMeeting.com.)
Outside of the above scheduled office hours, you may also schedule time to meet as needed. My schedule is available online at http://tungle.me/andywolber
Please let me know if you can’t make it to class via text or email.
Phone/SMS: 313-595-2017; email: email@example.com.
Tools: Diigo; Posterous; FuzeMeeting
(Internet, Modem, Switches, Cabling, Server, Client Devices, Printers/Scanners, Documentation)
Demo: Computer purchase configuration
Lab: Choose printers for a 2 location, 10-person office (7 staff in one location, 3 in another) printing 2,500 pages per month; provide reasons & identify expected costs over 3 years.
Topic: Basic software
(Operating systems, Office, Security, Backup, Communication, Accounting, Databases)
Tools: Microsoft Update; Secunia Update; Microsoft Security Essentials; Ninite.com
Lab: Personal tech interview and write-up (no recommendations, just assessment).
Notes: Bookmarks to Diigo, Thoughts to Posterous. QR codes. Press releases vs. Reporting / Source review: private company versus nonprofit versus individual versus government versus educational institution. Games for Change link. Grand Rapids science reporting. Health privacy information / sale of private data issues.
Discuss: Experience of printer selection.
February 21 MidTerm
Proposed Project Topic Due: Email a 100 word summary of your proposed project to me by noon today for review and approval.
IMPORTANT: Final Project Materials must be online by noon today. POST the link to your information/materials on the pa311.posterous.com site!
Optional: Read case study in NTEN’s Quarterly Journal re: NPower Michigan
April 25 Final Exam (6 pm, usual class time)
Project Presentation: Niyata Brown
Final Exam: 20 multiple choice questions, 4 essay questions